MAINTENANCE

MAINTENANCE CONTRACTS & SLAs:

A critical element of any technology implementation is ongoing maintenance and support.
If your organization is like most, a lot has been invested in the IT infrastructure that supports your business – servers, storage, printers, network devices, and PCs.
Maintaining that equipment, however, has become increasingly difficult and can eat into as much as 75% of your IT budget and staff time, leaving you with few resources remaining to tackle new projects or explore new opportunities.
Customized maintenance services from New Image allow you to keep your hardware running smoothly and bring your maintenance expense under control.
Predictable IT budgets allow you to use your resources more effectively.
Regardless of the equipment you work with, you’re covered with our warranty-authorized service from leading manufacturers including HP, IBM, Lenovo, Lexmark, NetApp, Panasonic, Samsung and Toshiba.
We equip our service experts with the best possible tools so they are ready to help you when you need them, both for proactive maintenance and unexpected problems.

WE CLEAN AND SERVICE COMPUTERS, SERVERS AND COMPUTER EQUIPMENT RACKS:

We don't just grab a cloth and wipe things down.
Our Teams will attend your office in Johnnesburg and methodically clean your workstation on-site.
All you have to do is to ensure that the computer is powered off and we will handle the rest!
All peripherals will be cleaned: monitors, mice, keyboards, telephones, printers, speakers, headsets/microphones.
We use non-toxic, non-staining, biodegradable and germicidal formula for cleaning all computers and peripherals.

WE CLEAN AND SERVICE:

•   All: PCs, Laptops, Tablets, Servers
•   Printers - Laser or Inkjet (Internal cleaning can also be included)
•   Mice
•   Speakers/ Sound Systems
•   Digital Cameras
•   Monitors
•   Keyboards
•   Scanners
•   CD/DVD drives
•   Internal/External drives