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Maintenance Contracts and SLA's:

A critical element of any technology implementation is ongoing maintenance and support.

If your organization is like most, a lot has been invested in the IT infrastructure that supports your business – servers, storage, printers, network devices, and PCs. Maintaining that equipment, however, has become increasingly difficult and can eat into as much as 75% of your IT budget and staff time, leaving you with few resources remaining to tackle new projects or explore new opportunities. Customized maintenance services from New Image allow you to keep your hardware running smoothly and bring your maintenance expense under control
Predictable IT budgets allow you to use your resources more effectively. Regardless of the equipment you work with, you’re covered with our warranty-authorized service from leading manufacturers including HP, IBM, Lenovo, Lexmark, NetApp, Panasonic, Samsung and Toshiba. We equip our service experts with the best possible tools so they are ready to help you when you need them, both for proactive maintenance and unexpected problems.